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Privacy Policy
Effective Date: 05/01/2025

At DoubleClick Solutions, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information, including when you visit our website or communicate with us through any channel, including text messages.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Company name

  • Email address

  • Phone number (including mobile numbers)

  • Mailing/billing address

  • Any other information you voluntarily submit via contact forms, chat, email, or phone

b. Technical Data

  • IP address

  • Browser type and version

  • Time zone setting

  • Device type

  • Operating system

  • Website usage data through cookies and analytics tools

c. Communication Data

  • Records of any messages, emails, phone calls, or text message communications between you and DoubleClick Solutions

2. How We Use Your Information

We use your information to:

  • Provide and manage IT services

  • Respond to inquiries and support requests

  • Manage contracts, billing, and service delivery

  • Improve our website and services

  • Send administrative updates or service notifications

  • Send promotional emails or text messages (only with your consent)

  • Comply with legal and regulatory obligations

3. Text Messaging Policy

By providing your mobile number and opting in to receive SMS communications, you consent to receive text messages from DoubleClick Solutions. These messages may include service notifications, appointment reminders, security alerts, or promotional content.

Key Points:

  • Message frequency varies depending on your interactions with us.

  • Message and data rates may apply, depending on your mobile carrier.

  • You may opt-out at any time by replying STOP to any message. To get help, reply HELP or contact us directly.

We do not share your mobile number or SMS consent information with third parties for marketing purposes.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers and vendors we work with to deliver our services (e.g., cloud providers, billing processors, communications platforms)

  • Legal or regulatory authorities when required by law

  • Other parties with your explicit consent

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and gather analytics. You can control cookie settings through your browser preferences.

6. Data Security

We implement reasonable technical and organizational measures to protect your data. This includes encryption, firewalls, access controls, and regular security audits.

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Object to certain processing activities

  • Withdraw consent (including opting out of SMS or marketing communications)

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" at the top of the policy. Continued use of our services after changes indicates your agreement to the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

DoubleClick Solutions
384 Goodman Rd. E., Ste. 231
Southaven, MS 38671
Phone: 901-217-1900
Email: info@doubleclick-solutions.com

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